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How do you price your Better Day branded items?

We price our items based on FOB cost. As we produce and import in small batches, our profit margins are low because the cost per yardage is higher when produced in limited quantities.

I find these items expensive! Why the high cost?

Some items may be higher priced because they are produced in small batches, ensuring higher quality and uniqueness. This means you receive a one-of-a-kind item crafted with care and attention to detail.

What makes your items unique?

The limited quantity of our production means that each piece is unique. You get a special, one-of-a-kind item that stands out due to its quality, rarity, and craftsmanship.

How do you price your vintage + pre-loved items?

Secondhand items are carefully curated to meet the highest standard of quality. We price items based on brand, age, condition, and rarity. Rest assured, we would never charge you a price that we wouldn't pay ourselves. All items are checked and cleaned before sale and any flaw is disclosed in posts and photos.

Where can I find sizing information?

Sizing specifications are listed under each product posting. Please review this information carefully before making a purchase.

If you have any questions about sizing, please don't hesitate to contact us. We're here to help!

Do you offer try-ons?

Yes, we offer try-ons for local buyers. Please reach out to arrange a fitting.

Do you offer Returns and/or Exchanges?

As a small brand with limited batch productions, all sales are final. However, if you're unsatisfied with the fit, we offer exchanges or store credit within 15 days of purchase, provided the item is returned in its original condition. The buyer is responsible for return postage costs and any loss in value if the item isn't returned in original condition (as agreed upon with the seller).

Exceptions are made for a refund if the order is lost or not delivered. 

For further details or to initiate a return/exchange, please contact us directly.

What shipping options do you have?

Please visit this link to view all information on shipping + delivery.

Do you do consignment?

We enjoy sharing our platform to help you give your treasured items a new home. However, to protect the integrity of our brand and our customers interest, we must vet the items coming to us for consignment.

We keep 35% of the sale price once the item is sold. We do not charge you anything until the sale.

Due to an ever-growing inventory, we can only hold consignment items for 6 months. If it does not sell within that time frame, we can either return the clothes back to you or lower the price for quick sale, based on your preference.